Electric Bike Company Model X

$1,699.00 Regular price $1,899.00

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Product Vendor: Spark Wheels

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Product Details

Product Reviews

Shipping & Returns

WARRANTY

FAQs

The Model X is a classic style electric cruiser, built to order, 100% customizable, and arrives fully built. Awarded top rated E-Cruiser in USA by (Electric Bike Review 2018 / 2019 / 2020).

Colorize, customize, accessorize and stylize until your heart’s content.

 

LCD Color Display

A multi level, compact, user friendly, LCD color screen is equipped with a convenient UBS port for charging phones, playing music and more.
model-c-s-x-y-m-chain-ring

Ideal Chain Ring & Cogs

Ideal gearing considerations for our Cruiser style riding is a front 56T chain ring and a 16T or 18T for the rear – we default to the 18T for medium to hilly terrain terrain (16T is for high speed peddling and very flat terrain, by request)

Since many of our bike owners will be at the coast or leave their bikes outside, we hand build our bikes with stainless steel chain rings & chains, to enhance the longevity of the bike as a whole.
model-c-s-x-y-m-r-susp-seatpost

Optional Suspension Seatpost

The Suntour Suspension seatpost has been engineered and built for years of comfort and performance.

The unique design allows for small bump compliance, with a total of 50mm travel to make for a smooth ride. Comfort, low maintenance and long term durability is what this post is all about.

This is a must have accessory for any cyclist looking for the ultimate in comfort.

Available in Black & Silver.
model-x-y-tires

Tire options for looking good & going fast

We have you covered with our classic Schwalbe Fat Frank Tires. The streamline tire looks so sleek on our Model X.

Signature Puncture protection consists of natural rubber and reinforced with KEVLAR® fibers.

Available in all Black or Brown with white sidewall. We also offer a tire upgrade to Continental E50 should you choose.
model-x-battery

Go further with our Batteries

We have directly designed and engineered our very own battery pack with performance and safety standards our priority.

We use certified, tested and internationally approved Samsung Lithium-Ion cells for safety, reliability, range and life cycle.

An optional external, super-charger is also available for a rapid charge.

We provide international battery exchange, and easy maintenance and service with our plug and play wiring system.
model-r-spec-motor

BEST motor in the world

We use the best motors in the world with top quality neodymium magnets and copper windings.

The 48V battery allows for 1000 watts of power to be delivered to the motor when needed, such as with acceleration and hill climbing with load (up to 250 pounds).

Motor is expected to last over 18 years.
model-x-frame

Aluminum 6061, Hydro-formed Frame

Constructed via a 7 step process including painting, cleaning, base primer, 3 coats of paint, and 2 coats of clear sealant. A heat treatment gives extra strength and durability.

Our frames are constructed to ensure neat, hidden wiring while still looking classic. Strong, patent-pending, front bracket allows for cargo adaptation and basket assembly, which ensuring secure handlebar functions.

While most frames are 1.5 mm thick, we double that in most areas to 3 mm for sturdiness.
model-r-spec-plug-n-play

Plug & Play - it's easy

Electric Bike Company’s patent pending, waterproof wiring system couldn’t be easier. Match the colors and you’re good to go!

Developed for ease of replacement, maintenance and service.
model-r-spec-throttle

Thumbthrottle for safety

We prefer thumb throttles over twist throttles, as we have found twist throttles very dangerous, especially when lifting your bike over curbs and obstacles. Operators often twist the throttle in error which can cause the E-bike to shoot forward and out of control.
model-x-y-brakes

Brakes to STOP

Safest electric bike braking system world wide by far. TEKTRO hydraulic disc brakes with sensor control design and motor disconnect and a four piston brake caliper allows for single finger braking. The 180mm rotors come with stainless steel attachment hardware, for extra safety and stopping power.
model-x-y-lights

Double up on lights

Every EBC bike comes with integrated front and rear safety lights.
Add a Basket, no worries, they have an integrated lighting system too.
model-x-y-rims

Premium rims for higher speed

Since e-bikes are faster, used more often than regular cruisers, and often with more cargo; we install motorbike grade, double walled, Aluminum 2″ wide Ebike Rims.

Our Premium, high quality rims, ensure safety standards are always met.
model-c-s-stainless-steel

Stainless Steel

Hardware & Integrated Bearings
Since our bikes last a lot longer than traditional cruisers, safety and reliability throughout the life span of the bike is crucial. We hand build all bikes with hardware and integrated bearings to be 100% stainless steel, rust resistance and corrosion free.

Stainless Spokes & Nipples ensure a well-built, high-quality bicycle wheel. For this reason, we build our wheels from scratch in our factory, under strict quality control management. We inspect, test and use the highest quality, 13-gauge stainless, non-rust spokes and brass corrosion free nipples for both front and rear wheel construction. Our state-of-the-art wheel truing machine ensures perfect wheel alignment and balance.
model-c-s-leather

Comfort Seat & Grips

Hand stitched leather grips and comfortable 300 x 300 x 100mm thick, high density foam, and back bumpers for support and cushion.

Our Grips are hand stitched with aluminum secure ends to ensure they do not slip and jam the throttle as on other E-bikes.
model-c-s-x-y-m-r-lcd-screen

LCD Color Display

A multi level, compact, user friendly, LCD color screen is equipped with a convenient UBS port for charging phones, playing music and more.
model-c-s-x-y-m-chain-ring

Ideal Chain Ring & Cogs

Ideal gearing considerations for our Cruiser style riding is a front 56T chain ring and a 16T or 18T for the rear – we default to the 18T for medium to hilly terrain terrain (16T is for high speed peddling and very flat terrain, by request)

Since many of our bike owners will be at the coast or leave their bikes outside, we hand build our bikes with stainless steel chain rings & chains, to enhance the longevity of the bike as a whole.
model-c-s-x-y-m-r-susp-seatpost

Optional Suspension Seatpost

The Suntour Suspension seatpost has been engineered and built for years of comfort and performance.

The unique design allows for small bump compliance, with a total of 50mm travel to make for a smooth ride. Comfort, low maintenance and long term durability is what this post is all about.

This is a must have accessory for any cyclist looking for the ultimate in comfort.

Available in Black & Silver.
model-x-y-tires

Tire options for looking good & going fast

We have you covered with our classic Schwalbe Fat Frank Tires. The streamline tire looks so sleek on our Model X.

Signature Puncture protection consists of natural rubber and reinforced with KEVLAR® fibers.

Available in all Black or Brown with white sidewall. We also offer a tire upgrade to Continental E50 should you choose.
model-x-battery

Go further with our Batteries

We have directly designed and engineered our very own battery pack with performance and safety standards our priority.

We use certified, tested and internationally approved Samsung Lithium-Ion cells for safety, reliability, range and life cycle.

An optional external, super-charger is also available for a rapid charge.

We provide international battery exchange, and easy maintenance and service with our plug and play wiring system.

Order Cancellation/Shipping & Return Policy:

ORDER CANCELLATION POLICY:

We understand that sometimes customers have a change of heart and wish to cancel their order. Due to our commitment to process and ship orders as quickly as possible, we can only cancel orders up to 1 HOUR after they’ve been placed. To request an order cancellation, please email info@sparkwheels.com as soon as possible.

Note: After orders are successfully canceled, a refund is issued immediately but it may take 4 -10 business days for your bank or credit card company to release your funds.

SHIPPING POLICY:

Here at Spark Wheels, we are continually striving to process and ship orders as soon as possible and thanks to our amazing business relationship with our suppliers, we no longer carry inventory. All orders are shipped directly from the manufacturer. This greatly improves our order processing speed while allowing us to focus on adding new products/brands to our catalog.

Orders are processed between Monday - Friday Our manufacturers do not process or ship during the weekend or holidays. Order processing can take up to 72 hours ( typically much sooner ) Orders ship via UPS Order delivery is 4 - 10 business days after it ships. Orders placed before 3 pm EST ( Monday - Friday ) will usually ship the same day.

30 DAYS RETURN POLICY:

Defective:

Please email us within 10 days of delivery to notify us of any manufacturer defects. We apologize for the inconvenience and we’ll make every possible effort to make sure you are satisfied with your purchase.

First, we would like to thank you for ordering from us but if for any reason you are not happy with an item you purchased from us, you may return it within 30 days of delivery* ( may differ by brand ). The following guideline (s) apply to all returns:

Products must be in their original packaging and unused To request a return, please email us with your order number at info@sparkwheels.com and you will be issued a return authorization number (RA#). Your return authorization number must be clearly marked on all shipping labels and must be written on a note or your packing slip and placed inside the package. You (the customer) are responsible for return shipping costs. Depending on the brand that you purchased, the product you’re returning is subject to a restocking fee and a return policy:

30 Day Return Policy / Minus Any Shipping Charges / 20% Restocking Fee

Return Shipping:

Please consider using a trackable shipping service or purchasing shipping insurance. Neither we nor any of our manufacturers/suppliers/vendors guarantee that they will receive your returned item.

Refunds:

Once your return has been received and inspected, you will receive an email informing you whether your return has been accepted or denied. If your return has been accepted, a refund minus any restocking fees and shipping charges will be issued immediately. Denied returns may be sent back to you.

Missing Refunds:

There is often some processing time before a refund is reflected in your account. Typically it takes 3 - 5 business days before your bank or credit card company officially posts your refund.

Thank you for your interest in the products and services of Spark Wheels.

This Limited Warranty applies to physical goods, and only for physical goods, purchased from Spark Wheels (the "Physical Goods").

WHAT DOES THIS LIMITED WARRANTY COVER?

This Limited Warranty covers any Manufacturer Defects

The warranty is only applicable to the original purchaser of the product.

HOW LONG DOES THE COVERAGE LAST?

It depends on our supplier's warranty, different warranty applies to different brands.

WHAT DOES THIS LIMITED WARRANTY NOT COVER?

This Limited Warranty does not cover any problem that is caused by:

Conditions, malfunctions or damage not resulting from defects in material or workmanship Conditions, malfunctions or damage resulting from negligence, improper maintenance or modification- Damaged or destroyed by natural causes including but not limited to lightning, flood, or other natural disasters- Theft or loss of the Physical Goods Spark Wheels will not pay for shipping charges. The customer shall assume all risk of loss or damage while in transit.

WHAT DO YOU HAVE TO DO?

To obtain warranty service, you must first contact us to determine the problem and the most appropriate solution for you.

1/ What are the shipping times for your products?

We take 1-2 days to process your order and 2-7 days to deliver it to you.

2/ What will shipping cost?

You can enjoy Free Shipping on all orders in the U.S

3/ Do you ship all over the world?

No, We only ship in the United States.

4/ Where do we ship your product?

We ship only to the 48 contiguous states in the USA

5/ Do you provide product tracking/tracking information?

Yes, wait 3 days after your order and ask us via email.

6/ Missing some items from my order, what's going on?

Our products are shipped separately according to your order. For example, if it contains items from two different warehouses, there will be two deliveries. The rest of the order will certainly arrive shortly.

7/ I received a damaged item. What can I do?

We are sorry to hear that. Simply send us an image of the damaged item in question to the email address: info@sparkwheels.com and we will send you a similar replacement item as soon as possible.

8/ Where are you located?

We are located in the United States.

9/ I still have not received my order. What takes so much time?

  • We apologize for the delay. Sometimes shipping may take longer than expected due to weather, wrong address or COVID-19 shutdowns. You can instead track your order and see where it is at any time. If you still feel that you need help in tracking your package or would like to inquire about it, please contact us by email at the following address: info@sparkwheels.com or call us at +1 (801) 382 7345.

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